Maven Dispatch

INTUITIVE P&D DISPATCH PORTAL & DRIVER WORKFLOWS FOR REAL-TIME VISIBILITY & INCREASED PRODUCTIVITY

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MAXIMIZE EFFICIENCY AND PROFITABILITY

WITH A BEST-IN-CLASS CLOUD-BASED PORTAL & MAP FOR DISPATCHERS
AND SIMPLIFIED WORKFLOW MOBILE APP FOR DRIVERS

P&D Dispatch Software

Maven Dispatch is a robust, cloud-based dispatching execution system that optimizes pickup and/or delivery operations at LTL, distribution, beverage, final mile, and private fleets.

Maven integrates with your fleet’s existing order creation and billing system, such as your TMS, to enable the fast, seamless flow of data in real time and improve the dispatcher & driver experiences.

Dispatchers, planners, and managers can leverage Maven Dispatch’s easy-to-use operations software portal to:

  • list bulletCompare, adjust, and dispatch routes in real time so that drivers can complete more on-time, successful pickups and deliveries with efficient routes using the accompanying P&D mobile app.
  • list bulletImprove service center and fleetwide performance, customer service metrics, and dispatcher productivity, job satisfaction, and results with an intuitive portal that integrates with your existing TMS and other systems.
  • list bulletAccess real-time and historical KPI reporting on miles, shipments, hours, stops, routes, drivers, and assets to improve decision-making for increased productivity and profitability.
  • list bulletLeverage operations, driver management, and dispatching tools for enhanced visibility, workflows, communication, shipment and BOL management, and more.

Maven Dispatch Features & Benefits

Integrates with your order creation system, such as a TMS, to provide an intuitive route/trip dispatching portal & experience.
Real-time tracking & proactive alerts for important information relating to driver and vehicle locations and movements, shipment or stop adjustments, geofence triggers, tasks, assets, and behaviors.
Instant updates to ETAs for both drivers and dispatchers based on traffic, weather, route updates, changes to appointment and stop times, and more.
Automated real-time KPIs and historical Productivity Reporting at the driver, terminal, and company level: track progress with metrics like bills per hour, stops per hour, miles, time at stop, total stops and manifests, stops per route, and stops completed successfully vs. late pickup and deliveries and those with issues.
High-volume shipment, driver, and route management: handles 1-click load assignments and bulk assigning shipments, driver relays and trailer swaps, and specialized loads.
Personalized account management and 24/7 expert customer support.
The Maven platform saves time for dispatchers, planners, managers, and drivers, while also reducing the cost of running routes and P&D operations and generating more revenue for increased profitability.
Unified, cloud-based system: combines dispatching with P&D driver workflows & routes (plus other optional Maven solutions in the suite) and improves visibility, capacity utilization, productivity, communication, driver and dispatcher satisfaction, route efficiency & profitability, MPGs, and more.
Success on Day 1 with modern interfaces and easy-to-use, productivity-boosting tools for dispatchers, planners, managers, and drivers.
Customize P&D workflows on the mobile app for drivers based on shipment types, customers, routes, DVIRs, IFTA, and all pertinent stop and safety information. Drivers can take advantage of flexible forms and can also use Maven ELD on the same Maven mobile app (optional).
Automated audio and visual notifications for drivers, plus French & Spanish language options on the mobile app.
Configure tags to manage any type of load, customer, or shipment, accurately capturing all accessorials and costs for increased revenue and more efficient routes and operations, such as liftgates, type of equipment used, hazmat, and more.
Document imaging and photo captures: drivers can take pictures of freight exceptions, vehicle issues, or defects, and documents like BOLs in the mobile app. Documents are instantly converted into high res PDFs, and all images and documents are visible in real time to dispatchers and managers in the cloud-based portal and associated with the correct drivers and shipments. Improve sustainability with digitization.
Customer service portal: view shipment and stop details, document images like BOLs, photos of shipments, and more.
Maven Messaging: dispatchers, planners, and managers can message individuals and groups, such as groups of drivers and terminal employees.
Works seamlessly with other Maven telematics, safety, and planning products on the cloud, such as Maven ELD, Maven Fleet, and Maven Automated Route Planning & Optimization.
Our solutions can be tailored to meet your fleet’s unique needs.
Learn more about Maven Dispatch from our team of experts or schedule a demo.
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Truck Dispatch Software

“We are experiencing a 50% savings in routing time at the start of each day. We have also begun to take our Freight Billing function into the local terminals at the end of each day due to the BOL scan capture function. We anticipate many more savings and process improvements as we incorporate more functionality — including full terminal optimization, a new parcel optimization tool, and a full linehaul package.”
MURRAY PALMATIER,
DIRECTOR OF INTERNATIONAL OPERATIONS,
GLS CANADA

CASE STUDY:
GLS CANADA

At GLS Canada, planning technicians cut down route planning time by more than 50%, management decreased costs and reduced the number of manual processes and on-premise systems used by moving to Maven on the cloud, and the fleet improved route efficiency, driver productivity, and sustainability.

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REAL-TIME
VISIBILITY

USER-FRIENDLY
INTERFACE

UNIFIED
PLATFORM

24/7 EXPERT
SERVICE

TRUSTED PARTNERS

We solve complex operational problems across multiple industries, including LTL, Private Fleet, Distribution, Beverage, Truckload, Final Mile/Parcel, Energy/Fuel, and Passenger Transportation. Maven’s 24/7 customer support team is also always ready to help.

ABOUT MAVEN